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We inform you about a fraud alert that has recently emerged. We want to make it clear that S3 CACEIS Colombia has no relationship with the entity called Fidusantander, nor are we involved in the awarding of prizes or any similar activity.

Our services are exclusive for legal entities, especially financial entities.

If you have received any suspicious communication or have been contacted by someone claiming to represent S3 CACEIS Colombia or any different name with NIT 901.108.765-1 in relation to prizes or any other unusual matter, we urge you to ignore it and contact our customer service team immediately ( We will be happy to help you and provide you with the necessary guidance.

We appreciate your trust in S3 CACEIS Colombia and we reiterate our commitment to providing you with a safe and reliable service at all times.

S3 CACEIS Colombia

S3 CACEIS is an asset servicing company specialising in post-trade functions related to administration and custody of all asset classes. With a solid IT infrastructure, we provide execution, clearing, custody, depositary and asset valuation services in markets worldwide to assist financial institutions, global custodians, insurance companies, asset management companies and corporate clients.

S3 CACEIS is owned by its historical shareholder Santander and CACEIS, a European leader in asset servicing.

Santander acquired a stake in the capital of CACEIS at the end of 2019 and contributed its asset servicing and institutional custody activities in Spain and Latin America (Brazil, Mexico and Colombia) to CACEIS. This transaction has brought together CACEIS and Santander Securities Services (S3) to create a leading global player serving international institutional clients.

On July 3, 2023, CACEIS completed the acquisition of RBC Investor Services Bank S.A. activities in Europe and Malaysia, which have been rebranded CACEIS Investor Services Bank S.A.

Certain legal and regulatory content pertaining to CACEIS Investor Services Bank S.A. and its branches and subsidiaries (e.g. disclosures, reports, privacy notices and terms and conditions) can still be found here until they are incorporated into the CACEIS website.

Lokales Management

Graduate in finance and international trade with a postgraduate programme in financial management, Susana has also completed the advanced management programme at the Instituto de Empresa in Madrid.

She has more than 20 years of experience in the financial sector, especially in the fiduciary sector and capital markets, 15 of them in the securities services business in different positions and responsibilities such as commercial manager, product manager, area manager and general manager of trust companies; she joined CACEIS in July 2021 as Chief Executive Officer of S3 CACEIS Colombia S.A, Sociedad Fiduciaria, with responsibility for the strategic direction of the company and the development of the custody business in the Colombian market.

Due to his experience in the market, Susana has actively participated in the development and regulation of the legal framework of the custody business, thus contributing to the implementation of good practices in the Colombian securities custody market.


Calle 93A N° 13-24
Piso 3, Bogotá D.C.
+57 601 7434222

Important information – CACEIS’ corporate identity is currently being used to sell fraudulent term deposit products. CACEIS has nothing to do with such offers and does not even sell investment products. Please be vigilant and avoid becoming the victim of this type of fraud.