Crédit Agricole Group's Code of Ethics
This new code of ethics expresses Crédit Agricole Group’s commitment to behaviour that reflects all its values and principles of action vis-à-vis its customers, mutual shareholders, shareholders, as well as its suppliers and all stakeholders with whom it engages. It acts as a responsible employer.
Our Code of ethics, beyond merely applying all the legal, regulatory and industry rules governing our various businesses, reflects our desire to do even more to better serve our customers, who have been our raison d’être since day one.
CACEIS Code of Conduct
Since 2017, the Crédit Agricole Group has adopted an Ethics Charter that emphasises its values of proximity, responsibility and solidarity and affirms its commitments, identity and principles of action. A Code of Conduct supplements the commitments of the Charter.
CACEIS is fully committed to this and, in the same vein, has defined its own Code of Conduct. This code represents the foundation of the ethical and professional conduct expected from all employees, regardless of their situation and function within the CACEIS group.
Whistleblower
To consolidate its drive to prevent unethical, wrongdoing and criminal behavior , the CACEIS Group wants to make sure all its employees, as well as any person subject to the laws in force (job applicant, former employee, shareholder and partner, external or occasional employee, supplier), to report or disclose some information relating to a crime, offence, threat or damage to the public interest, a violation or attempt to conceal a breach of an international commitment duly ratified or approved by France in particular, using the Group whistleblower tool.
The internal whistleblowing system also guarantees the protection of the whistleblower if the whistleblower reports in good faith and without financial compensation. The BKMS® SYSTEMS platform, can be accessed 24/7 from a connected personal or work computer via a unique link. It guarantees the confidentiality of the whistleblower, the incidents reported and the people involved. The information is encrypted and stored in a separate secure environment.
This platform makes it possible to expose the facts and exchange with the persons in charge of processing the alert via the secure "dialog box", while protecting the identity of the whistleblower who can choose to remain anonymous.
The persons in charge of processing alerts, part of Compliance Function, are subject to a confidentiality commitment, will treat the report with the greatest attention.
When activated in good faith, the whistleblowing system protects whistleblowers, their colleagues, customers and the CACEIS Group.
CSR: CACEIS among the best rated companies in the financial services sector by EcoVadis.
CACEIS has integrated Corporate Social Responsibility and ESG principles throughout its value chain, in all its business sectors and at all levels. In 2024, CACEIS CACEIS is awarded again a gold medal in the EcoVadis 2024 audit and is now in the top 2% of companies assessed by EcoVadis in the Financial Services sector (excluding insurance and pension funds).
The score of 80/100 up to 7 points compared to 2023, underscores CACEIS Group’s status as a socially responsible company in the eyes of our clients, partners and prospects.
The score assigned is based upon an analysis of CACEIS’s policies, actions and results in environmental, social and human rights, ethical, procurement and CSR management categories.
Categories assessed:
- Environment: greenhouse gas emissions, consumption of energy, water, commodities (paper), waste and the impact of financial products on sustainable consumption
- Labor and Human rights: health and safety of employees, working conditions, social dialogue, career management and training, discrimination and fundamental human rights
- Ethics: corruption, anti-competitive practices, responsible marketing
- Sustainable Procurement: environmental and social performance of providers
The Grameen Foundation
The Grameen Crédit Agricole Microfinance Foundation, created in Luxembourg in September 2008, is the result of a unique partnership between the Crédit Agricole Group and the "Banker of the Poor", Prof. Muhammad Yunus, founder of the Grameen Bank and winner of the 2006 Nobel Peace Prize. The Foundation's mission is to fight poverty in developing countries through Microfinance and Social Business. CACEIS in Luxembourg has accompanied the Foundation since its launch by providing banking, administration, depository and custodial services.
Gender Equality Index
The French Law of 5 September 2018 for the freedom to choose one's professional future set up a professional equality index, aimed at eliminating pay gaps between women and men.
Thus, for CACEIS in France, the 2024 gender equality index is: 89 points.
The result by indicator is made up as follows:
- The gender pay gap: 39/40
- The difference in the proportion of individual wage increases between women and men: 20/20
- The advancement gap between women and men: 15/15
- The percentage of employees who have benefited from an increase in the year following their return from maternity leave: 15/15
- The number of under-represented gender among the top 10 highest earnings: 0/10
CACEIS is committed to continuing its concrete actions to reduce the gender pay gap.
