Crédit Agricole Group's Code of Ethics
The Crédit Agricole Group has adopted a Code of Ethics that affirms our values of customer focus, responsibility and solidarity. It also specifies the principles of actions and behaviours to be respected in our daily lives with our clients, employees, suppliers, society and all our stakeholders.
Our Code of ethics, beyond merely applying all the legal, regulatory and industry rules governing our various businesses, reflects our desire to do even more to better serve our clients, who have been our raison d’être since day one.
CACEIS Code of Conduct
The CACEIS Code of Conduct concretely and operationally reflects the commitments of the Crédit Agricole Group’s Code of Ethics. It has been designed to support us on a daily basis in adopting a behaviour that complies with ethics, the Group’s values and the values of CACEIS, which are driven by our “We are ONE CACEIS” culture.
It forms the basis of ethical and professional conduct that must be followed by everyone, regardless of their position within CACEIS Group.
This Code of Conduct reflects our requirement for responsibility and quality in all our professional activities, our commitment to conduct our activities in compliance with ethical standards and our desire to always provide the best possible service to our clients and all our stakeholders.
Whistleblower
To consolidate its drive to prevent unethical, wrongdoing and criminal behavior , the CACEIS Group wants to make sure all its employees, as well as any person subject to the laws in force (job applicant, former employee, shareholder and partner, external or occasional employee, supplier), to report or disclose some information relating to a crime, offence, threat or damage to the public interest, a violation or attempt to conceal a breach of an international commitment duly ratified or approved by France in particular, using the Group whistleblower tool.
The internal whistleblowing system also guarantees the protection of the whistleblower if the whistleblower reports in good faith and without financial compensation. The BKMS® SYSTEMS platform, can be accessed 24/7 from a connected personal or work computer via a unique link. It guarantees the confidentiality of the whistleblower, the incidents reported and the people involved. The information is encrypted and stored in a separate secure environment.
This platform makes it possible to expose the facts and exchange with the persons in charge of processing the alert via the secure "dialog box", while protecting the identity of the whistleblower who can choose to remain anonymous.
The persons in charge of processing alerts, part of Compliance Function, are subject to a confidentiality commitment, will treat the report with the greatest attention.
When activated in good faith, the whistleblowing system protects whistleblowers, their colleagues, customers and the CACEIS Group.
CSR: CACEIS among the best rated companies in the financial services sector by EcoVadis.
CACEIS has integrated Corporate Social Responsibility and ESG principles throughout its value chain, in all its business sectors and at all levels. In 2024, CACEIS CACEIS is awarded again a gold medal in the EcoVadis 2024 audit and is now in the top 2% of companies assessed by EcoVadis in the Financial Services sector (excluding insurance and pension funds).
The score of 80/100 up to 7 points compared to 2023, underscores CACEIS Group’s status as a socially responsible company in the eyes of our clients, partners and prospects.
The score assigned is based upon an analysis of CACEIS’s policies, actions and results in environmental, social and human rights, ethical, procurement and CSR management categories.
Categories assessed:
- Environment: greenhouse gas emissions, consumption of energy, water, commodities (paper), waste and the impact of financial products on sustainable consumption
- Labor and Human rights: health and safety of employees, working conditions, social dialogue, career management and training, discrimination and fundamental human rights
- Ethics: corruption, anti-competitive practices, responsible marketing
- Sustainable Procurement: environmental and social performance of providers
The Grameen Foundation
The Grameen Crédit Agricole Microfinance Foundation, created in Luxembourg in September 2008, is the result of a unique partnership between the Crédit Agricole Group and the "Banker of the Poor", Prof. Muhammad Yunus, founder of the Grameen Bank and winner of the 2006 Nobel Peace Prize. The Foundation's mission is to fight poverty in developing countries through Microfinance and Social Business. CACEIS in Luxembourg has accompanied the Foundation since its launch by providing banking, administration, depository and custodial services.
Gender Equality Index
The French Law of 5 September 2018 for the freedom to choose one's professional future set up a professional equality index, aimed at eliminating pay gaps between women and men.
Thus, for CACEIS in France, the 2024 gender equality index is: 89 points.
The result by indicator is made up as follows:
- The gender pay gap: 39/40
- The difference in the proportion of individual wage increases between women and men: 20/20
- The advancement gap between women and men: 15/15
- The percentage of employees who have benefited from an increase in the year following their return from maternity leave: 15/15
- The number of under-represented gender among the top 10 highest earnings: 0/10
CACEIS is committed to continuing its concrete actions to reduce the gender pay gap.
