Local Management
Arnaud Garel-Galais
Country Managing Director
Managing Director of CACEIS Bank, Zürich Branch
Arnaud started his career in 2006 with an experience in Risk Management at Credit Agricole CIB in Hong Kong and then worked for various investment management firm including Masseran / Dahlia (now Flexstone, part of Natixis Group) in Paris and Altius Associates (now part of Mercer Alternatives) in London, totaling over eight years of investment experience in Private Equity, Infrastructure and Private Credit, spanning primary fund selection, secondary and co-investment transactions across the EMEA region. He joined CACEIS in London in July 2016 as Business Development Director, became Group Head of Coverage of the PERES Business Line in early 2018 and was promoted to his current role in April 2025.
Arnaud is an engineer from AgroParisTech and holds a Master’s Degree in Finance from Sorbonne University in Paris.
Jean-Pierre Valentini
Managing Director of CACEIS Bank, Montrouge, Nyon Branch
Jean-Pierre Valentini is a graduate of the Institut d'Etudes Politiques in Paris and holds a degree in Finance.
Guillaume Lapierre
Managing Director of CACEIS (Switzerland) S.A.
Localisation
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📌 NYON CACEIS Bank, Montrouge, Nyon Branch Route de Signy 35 |
📌 ZURICH CACEIS Bank, Montrouge, Zurich Branch |
Are my deposits protected under the deposit insurance esisuisse?
Yes, like any bank and any securities firm in Switzerland, CACEIS Bank, Switzerland Branch is required to sign the Self-regulation «Agreement between esisuisse and its members».
This means clients’ deposits are protected up to a maximum of CHF 100,000 per client. Medium-term notes held in the name of the bearer at the issuing bank are also considered deposits.
Depositor protection in Switzerland is provided by esisuisse, and the depositor protection system is explained in detail at: https://www.esisuisse.ch/en
Ombudsman proceedings
The client satisfaction is very important for us. Clients, who are not entirely satisfied with the services of CACEIS, are advised to contact their relationship manager. It is our goal to find a suitable solution with the client. Should this effort not be successful in a specific case, the client can contact the Swiss Banking Ombudsman, which is a neutral information and mediation institution that CACEIS has affiliated with. As a rule, the Swiss Banking Ombudsman becomes active only after a client has submitted a complaint in writing to the bank and has given the latter the opportunity to comment or settle the matter directly.
The contact details of the Swiss Banking Ombudsman are the following:
Schweizerischer Bankenombudsman
Bahnhofplatz 9
Postfach
8021 Zürich
+41 43 266 14 14 (German / Englisch)
+41 21 311 29 83 (French / Italian)
bankingombudsman.ch
